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Before you install and run Gensolve Practice Manager, ensure that your system meets the minimum requirements as detailed below.
|RAM (System Memory)||2GB||4GB or more|
|Free space on hard drive||1GB||More than 5GB|
|Screen resolution||1024 x 768||The recommended laptop could have 24′ at 1080px or 27′ at 1440px or the minimum vertical resolution of 900px,when you have a low vertical resolution that things in Gensolve can be cut off.|
Note: Gensolve does not support Windows Scaling. If the main purpose of the computer is for running Gensolve, we do not recommend using a high resolution display. This is especially important if the screen size is small (such as on a laptop), which will compound the issue and likely make Gensolve difficult to read.
Minimum 256Kbs upload, 2Mbs download
1Mbs upload, 8Mbs download
Windows 8.1 or Windows 10 recommended
Microsoft .NET Framework
|Version 4.8||Latest release|
(Desktop version, not Microsoft Store App version)
|Microsoft Office 2013 or later||Microsoft Office 2013, 2016, 365|
Note: Microsoft no longer supports Windows 7 and Microsoft Office 2010, so it’s not guaranteed that Gensolve is compatible with these products. Please refer to the following links for more information: Windows 7 support ends in January 2020 , Microsoft Office 2007 has reached end of support and Office 2010 end of support roadmap.