Private healthcare practice management software that
Remember your private healthcare practice vision?
Gensolve is a complete solution that streamlines operations to drive the business side of your practice. We offer support and training along the way, to help make sure you get the practice you’ve always wanted.
“Gensolve has made the running of my business easy – from appointment bookings, clinical notes, bookkeeping and other record keeping options, I am able to run a paperless business. I highly recommend Gensolve.”
Brigette Evans, Director, Bathurst Hand Therapy
One solution forever
Gensolve scales with you as you grow. Start simple and implement features as you need them.
Pricing to fit
Committed to offering value for money, you pay for what you use, with many options for growth.
Designed by practice managers
We’ve built Gensolve around your needs, to help you achieve your goals. We understand you because we’ve been there.
Help and Support
With Gensolve, software is just the start. We support and help you along your journey, however large your business grows.
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Learn how good business practice can help you deliver a great client experience.
Helpful software features
Growing your business takes the right tools, the right support and good advice. Gensolve software features have been created to be the right tools for you because they are designed by practice managers.
Gensolve takes care of your business so that you can take care of your clients.
Appointments
Online booking facility makes it easier for patients to book time with you. Book single or group appointments, manage reminders and waiting lists, patient no-shows or recalls across multiple practices.
Patient notes
Manage all patient clinical data securely. Use interactive body charts and reporting, scores and goals plus flags and alerts, to maintain optimum standards of patient care.
Accounting
Extensive accounting system. Simple appointment-to-payment invoicing with batch options. Expense tracking, management of debtors and creditors and bank reconciliation.
Inventory and Accessibility
Manage stock and suppliers for full inventory control. Gensolve is accessible from your smartphone, can be used with Mailchimp and integrated with Xero.
Dashboard and Reporting
Gensolve’s intuitive dashboard presents business-critical information fast, however you want. Easily track performance, with comparison and date-range tools.
Marketing
Gensolve supports your marketing strategy. Segment your customer contacts lists by age, gender, condition etc for highly targeted campaigns.
FREQUENTLY ASKED QUESTIONS
The impact of Gensolve
Gensolve streamlines and automates your key operational tasks. Imagine if you didn’t have to manually call clients to remind them of their appointments. How much time would you save if those reminders were sent out automatically by email or SMS?
A recent US survey revealed that up to 50% of any work day is taken up with correspondence and admin tasks. Gensolve picks up those tasks and you get half your day back to focus on on your clients.
Yes. Some of our clients have already achieved a paperless office, making Gensolve a bona fide greener choice for business operations management.
Going paperless means all your operations can be managed digitally, while not having to buy paper saves you money as you help save the environment.
Gensolve places all of your data into one place and stores it centrally. Clinical information, contact and appointment data are all kept together, along with accounts and everything else critical to your business.
This means you can access everything you need from your computer and you can also access certain parts of the platform via a smart phone.
Gensolve has been designed to help practice managers in every aspect of running and growing a successful practice. Client communication is essential, so we’ve made it a priority.
Messages can be sent via email or SMS, with automated appointment reminders easy to set for a significant reduction in no-shows. Customer data can also be easily segmented to support your marketing campaigns.
Best practice advice
It’s critical to keep on top of cash inflow, yet this can be challenging when it’s only one of many plates your growing business requires you to spin.
In Gensolve, the accounts receivable section is designed to keep track of client payments, linking up appointments with how much cash you’re owed, allowing easy reconciliation at the end of each day.
You need an efficient appointment reminder system. Cards can so easily get lost and setting time aside to remind patients ahead of their appointments by phone is extremely time-consuming.
There is a growing body of evidence to show that we respond best to SMS reminders. Gensolve automates the entire process. Once you’ve logged an appointment in the system, reminders go out by SMS or email without you having to do a thing.
If you are relying on prospective new patients and clients phoning your practice during office hours to make an appointment, you are severely limiting your booking potential.
Gensolve allows new patients to book time with you online, 24/7. If they want to book with you, it’s important to make it easy for them to do so. Instant booking, that the client controls, removes any reason for them to try anywhere else.
Best practice has long dictated that you should always encourage clients to re-book at the end of each appointment, rather than ask them to call later.
Make it as easy and fast as possible for them with the Gensolve Book Again feature. You will have all the information you need at your fingertips to make that important next booking.
You can configure exactly how and when your clients receive their appointment confirmation and reminders, to suit your business style.
Gensolve allows you to access your calendar from your smart phone, so that you can keep on top of your appointments wherever you are.