Gensolve's new browser based Practice Manager
The most comprehensive Practice Manager built for any device, to be used anywhere, at any time.
Gensolve Practice Manager 2.0
Australia's most advanced Practice Management Software reinvented for contemporary Allied Health.
Browser based, any device, on the move or in the clinic.
Coming soon.
Since inception in 2003 Gensolve has been providing a leading standard of service and innovation for Allied Health Practice Managers. Although our flagship product has gained popularity exponentially over the years, we know we must continue to evolve with the industry to ensure our customers are receiving the best possible product.
As a result we have embarked on a journey to build the most extensive feature set available in any Practice Manager - again. Gensolve Practice Manager has historically been available as a Windows product, requiring a download to operate.
Not any more.
Gensolve is being reinvented as a browser based product available anywhere, any time on any device. That means you can make clinical notes, take payments, report on your business, manage your appointments and more no matter where you are or what hardware you like to use.
Talk to us for more information about the existing features available, and the future of Gensolve.

Redesigned to meet your visual standards.
Modern. Beautiful.
Easier to use.
A more contemporary design built for browser offers improved navigation, smoother operability and a dynamic, responsive experience no matter which device you choose to use.
Clean and tidy, just like your clinic.
Keep your records the right way.
Easily and safely accessible data for your client and staff records, notes and more. Filter to find what you need quickly and clearly, and create or amend records in seconds.


New look, same intelligence.
More feature rich than ever.
The extensive suite of native functionality and third party integrations has been retained yet reworked into a simpler and more efficient workspace.
Never miss a moment.
Improved, practice wide appointments and bookings.
We’ve refined and upgraded the way you can visualise and manage your day to day activity. Operate on a whole clinic, or appointment specific level as always but with better indicators and tracking. Book appointments in Gensolve or in the booking portal.
Work, your way.

*All product designs are a work in progress and are subject to change.
Don't wait, talk to us now about what's coming and what's available.
Sign up for more.
Want to know more but don't want to talk to us yet?
Sign up to get updates on the browser product and more!
FREQUENTLY ASKED QUESTIONS
Technical info
No, all of our features are built in and a part of your product for one easy payment.
All of the third party application integrations that are available through Gensolve are subject to any fees you need to pay utilise their services.
Gensolve has always had a system in place to monitor and report any potential and real data security threat. Our system covers:
- Detection of possible breaches
- Reporting breaches to relevant parties
- Investigating cause of the breach
All data is stored securely and is encrypted using the Advanced Encryption Standard algorithm. A small cached copy of frequently accessed data is stored on the local PC, and is also encrypted.
We use Amazon servers, all of which comply to security best practice standards. On the server, data is stored in our Oracle Enterprise Edition database. Antivirus and intrusion detection software is installed on our application servers, and all files uploaded to Gensolve are also encrypted.
Incremental back-ups to the Gensolve database are performed every 2 minutes. In the event of a security breach, Gensolve will ensure that you and your business are made aware according to our compliance obligations.
Access to the Gensolve platform is password protected.
Email protocol is something that Gensolve controls, as we connect to the email service you have configured with your Internet Service Provider. HTTPS is standard with main providers such as Gmail, Hotmail, Apple Mail and Outlook but you will need to verify specifics directly with your provider.
You can easily set dedicated access areas for system user roles, giving you complete control over the data any one person may see.
Best practice advice
No, Gensolve securely retains all of your data. All of our cloud-based servers are backed up for you.
Whatever software you’ve used before, there will be a way to recreate your favourite, familiar report views in Gensolve.
Our platform has been designed to offer a truly extensive list of reporting and formats, with ways of tailoring and filtering data to create many different views.
The idea is to give you as many options as possible for reporting, so that you don’t have to compromise.
A well organised business keeps data compartmentalised, cross referencing only when needed.
Gensolve effectively has two faces: The Accounting Form and The Main Form.
The Accounting Form is where all your business, financial and accounting information lives. The Main Form houses all your client and clinical data.
Maintaining separate data collections in this way allows you to keep your records immaculately clean, so that reporting and performance tracking can be done more quickly, and generate more meaningful insights.
It also allows you a level of scrutiny that will quickly reveal any areas of concern in your business, prompting swift action before minor issues can escalate into more serious ones.
Personalisation is key to best practice relationship management in today’s competitive commercial world. The key to this is keeping accurate data records on your clients.
You need to be able to access their data quickly and to be able to trust that it’s correct.
Gensolve’s patient and client file management is a multi-functional tool that maintains data in one place and provides instant access to that data whenever you need it.
Not only is it possible to give your accountant access to the platform, we highly recommend that you do.
Accountant or book keeper access is completely free. They will be able to manage all your financial needs including tax returns, with minimal input from you, for complete peace of mind at the end of the financial year.
Setting goals starts with understanding where you are today, how far you’ve come and where you want to be in the future.
To do this, you need accurate data and specific reporting. Gensolve gives you dedicated patient and financial reports, broken down into logical sections for maximum clarity.
Once you’ve mapped your growth to date, you can start laying plans for your next chapter. Without accurate, meaningful reports it’s impossible to set realistic goals.
With Gensolve, you are able to view your business, in X-ray, from any angle.