{"id":3330,"date":"2026-05-15T12:46:09","date_gmt":"2026-05-15T00:46:09","guid":{"rendered":"https:\/\/www.gensolve.com\/nz\/?p=3330"},"modified":"2026-05-15T12:53:50","modified_gmt":"2026-05-15T00:53:50","slug":"aem-nz-may-2026","status":"publish","type":"post","link":"https:\/\/www.gensolve.com\/nz\/2026\/05\/15\/aem-nz-may-2026\/","title":{"rendered":"Gensolve Audio Manager May 2026"},"content":{"rendered":"\n<p><strong>New to Gensolve Audio Manager for New Zealand in May 2026:<\/strong> Enhanced security controls including stronger password policies and MFA improvements, smarter diary scheduling with Find Next Gap, AI prompt editing enhancements, improved client communication tools, audio workflow updates, and major performance improvements across key financial workflows.<\/p>\n\n\n\n<p><a href=\"https:\/\/support.gensolve.com\/hc\/en-gb\/articles\/14177256209167\">You can check out the full release notes here.<\/a><\/p>\n\n\n\n<p>The release will occur for New Zealand on the evening of <strong>Thursday, the 15th of May 2026<\/strong>. Please note your Gensolve may have disruptions from <strong>9:30pm<\/strong> while we apply necessary updates.<\/p>\n\n\n\n<hr class=\"wp-block-separator has-alpha-channel-opacity\"\/>\n\n\n\n<div style=\"height:30px\" aria-hidden=\"true\" class=\"wp-block-spacer\"><\/div>\n\n\n\n<h1 class=\"wp-block-heading\">Enhanced Security Controls<\/h1>\n\n\n\n<p>Security remains a key focus, with stronger tools to help protect sensitive client data and improve access management across your organisation.<\/p>\n\n\n\n<p>Administrators can now configure enhanced password requirements, including stronger complexity rules and password history tracking to reduce password reuse. <\/p>\n\n\n\n<p>Legacy Security (default):<\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li>&nbsp;Minimum 7 characters<\/li>\n\n\n\n<li>&nbsp;At least 1 capital letter and 1 number<\/li>\n\n\n\n<li>&nbsp;Cannot contain organisation name or username<\/li>\n<\/ul>\n\n\n\n<p>Enhanced Security (new option):<\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li>&nbsp;Minimum 10 characters<\/li>\n\n\n\n<li>&nbsp;At least 1 capital letter and 1 number<\/li>\n\n\n\n<li>&nbsp;At least 1 special character (e.g., !@#$%^&amp;*)<\/li>\n\n\n\n<li>&nbsp;Cannot contain organisation name or username<\/li>\n<\/ul>\n\n\n\n<p>A new access control setting also provides greater oversight of built-in system user permissions.<\/p>\n\n\n<div class=\"wp-block-image\">\n<figure class=\"aligncenter size-full\"><img loading=\"lazy\" decoding=\"async\" width=\"518\" height=\"454\" src=\"https:\/\/www.gensolve.com\/nz\/wp-content\/uploads\/sites\/5\/2026\/05\/aempass.png\" alt=\"\" class=\"wp-image-3331\" srcset=\"https:\/\/www.gensolve.com\/nz\/wp-content\/uploads\/sites\/5\/2026\/05\/aempass.png 518w, https:\/\/www.gensolve.com\/nz\/wp-content\/uploads\/sites\/5\/2026\/05\/aempass-300x263.png 300w\" sizes=\"(max-width: 518px) 100vw, 518px\" \/><\/figure><\/div>\n\n\n<div style=\"height:30px\" aria-hidden=\"true\" class=\"wp-block-spacer\"><\/div>\n\n\n\n<p>Multi-Factor Authentication has also been refined, with support for trusted devices through configurable <strong>\u201cRemember this device\u201d<\/strong> settings, allowing users to reduce repeated MFA prompts while maintaining security. Login workflows have also been streamlined, with improved MFA visibility and smoother re-entry after session timeouts or locked sessions.<\/p>\n\n\n<div class=\"wp-block-image\">\n<figure class=\"aligncenter size-full\"><img loading=\"lazy\" decoding=\"async\" width=\"260\" height=\"291\" src=\"https:\/\/www.gensolve.com\/nz\/wp-content\/uploads\/sites\/5\/2026\/05\/aemmfa.png\" alt=\"\" class=\"wp-image-3332\"\/><\/figure><\/div>\n\n\n<div style=\"height:30px\" aria-hidden=\"true\" class=\"wp-block-spacer\"><\/div>\n\n\n\n<h1 class=\"wp-block-heading\">Smarter Scheduling with Find Next Gap<\/h1>\n\n\n\n<p>Managing clinician availability just became easier.<\/p>\n\n\n\n<p>The new <strong>Find Next Gap<\/strong> diary tool helps teams quickly locate the next available appointment slot based on site, appointment duration, and optional clinician selection making scheduling faster and reducing manual diary searching.<\/p>\n\n\n<div class=\"wp-block-image\">\n<figure class=\"aligncenter size-large\"><img loading=\"lazy\" decoding=\"async\" width=\"1024\" height=\"768\" src=\"https:\/\/www.gensolve.com\/nz\/wp-content\/uploads\/sites\/5\/2026\/05\/aemnextgap-1024x768.png\" alt=\"\" class=\"wp-image-3333\" srcset=\"https:\/\/www.gensolve.com\/nz\/wp-content\/uploads\/sites\/5\/2026\/05\/aemnextgap-1024x768.png 1024w, https:\/\/www.gensolve.com\/nz\/wp-content\/uploads\/sites\/5\/2026\/05\/aemnextgap-300x225.png 300w, https:\/\/www.gensolve.com\/nz\/wp-content\/uploads\/sites\/5\/2026\/05\/aemnextgap-768x576.png 768w, https:\/\/www.gensolve.com\/nz\/wp-content\/uploads\/sites\/5\/2026\/05\/aemnextgap-1536x1152.png 1536w, https:\/\/www.gensolve.com\/nz\/wp-content\/uploads\/sites\/5\/2026\/05\/aemnextgap.png 1538w\" sizes=\"(max-width: 1024px) 100vw, 1024px\" \/><\/figure><\/div>\n\n\n<div style=\"height:30px\" aria-hidden=\"true\" class=\"wp-block-spacer\"><\/div>\n\n\n\n<h1 class=\"wp-block-heading\">Improved AI Controls<\/h1>\n\n\n\n<p>AI tools continue to evolve within Gensolve.<\/p>\n\n\n\n<p>AI functionality continues to become more flexible and easier to manage within Gensolve Audio Manager. Users with the appropriate permissions can now edit AI prompts directly from the AI generation workflow, making it faster to refine outputs without leaving the task at hand. <br><br>Alongside this, access controls have been refined to give organisations stronger governance over AI prompt management, including tighter control over who can modify or remove prompts.<\/p>\n\n\n\n<div style=\"height:30px\" aria-hidden=\"true\" class=\"wp-block-spacer\"><\/div>\n\n\n\n<h1 class=\"wp-block-heading\">Better Audio Workflow Support<\/h1>\n\n\n\n<p><strong>Support Person Tracking for Audio Appointments<\/strong><br>Audio appointments can now be flagged when a support person is attending, making it easier to capture this information during scheduling and reporting. This detail is also available as an exportable field within appointment reporting for better visibility and record keeping.<\/p>\n\n\n<div class=\"wp-block-image\">\n<figure class=\"aligncenter size-large\"><img loading=\"lazy\" decoding=\"async\" width=\"1024\" height=\"690\" src=\"https:\/\/www.gensolve.com\/nz\/wp-content\/uploads\/sites\/5\/2026\/05\/aemsupportperson-1024x690.png\" alt=\"\" class=\"wp-image-3335\" srcset=\"https:\/\/www.gensolve.com\/nz\/wp-content\/uploads\/sites\/5\/2026\/05\/aemsupportperson-1024x690.png 1024w, https:\/\/www.gensolve.com\/nz\/wp-content\/uploads\/sites\/5\/2026\/05\/aemsupportperson-300x202.png 300w, https:\/\/www.gensolve.com\/nz\/wp-content\/uploads\/sites\/5\/2026\/05\/aemsupportperson-768x517.png 768w, https:\/\/www.gensolve.com\/nz\/wp-content\/uploads\/sites\/5\/2026\/05\/aemsupportperson.png 1444w\" sizes=\"(max-width: 1024px) 100vw, 1024px\" \/><\/figure><\/div>\n\n\n<div style=\"height:30px\" aria-hidden=\"true\" class=\"wp-block-spacer\"><\/div>\n\n\n\n<h1 class=\"wp-block-heading\"><strong>More Flexible <\/strong>Agreement <strong>Letters<\/strong><\/h1>\n\n\n\n<p><br>Agreement Letters have been updated to better reflect different clinician roles, replacing hardcoded Audiologist roles with dynamic clinician type naming, defaulting to &#8216;Clinician&#8217; if no type is set.<\/p>\n\n\n\n<h1 class=\"wp-block-heading\">Smarter Client Communication and Reporting<\/h1>\n\n\n\n<p>Client communication tools continue to expand.<\/p>\n\n\n\n<p>Letter templates and communication workflows continue to become more flexible, with new merge fields for client highlights and debtor contact emails, along with smarter Template Merge filtering based on highlight status or type. These enhancements make it easier to personalise communications, improve bulk outreach, and better target the right client groups.<\/p>\n\n\n<div class=\"wp-block-image\">\n<figure class=\"aligncenter size-large\"><img loading=\"lazy\" decoding=\"async\" width=\"1024\" height=\"772\" src=\"https:\/\/www.gensolve.com\/nz\/wp-content\/uploads\/sites\/5\/2026\/05\/aem-highlight-1024x772.png\" alt=\"\" class=\"wp-image-3336\" srcset=\"https:\/\/www.gensolve.com\/nz\/wp-content\/uploads\/sites\/5\/2026\/05\/aem-highlight-1024x772.png 1024w, https:\/\/www.gensolve.com\/nz\/wp-content\/uploads\/sites\/5\/2026\/05\/aem-highlight-300x226.png 300w, https:\/\/www.gensolve.com\/nz\/wp-content\/uploads\/sites\/5\/2026\/05\/aem-highlight-768x579.png 768w, https:\/\/www.gensolve.com\/nz\/wp-content\/uploads\/sites\/5\/2026\/05\/aem-highlight.png 1533w\" sizes=\"(max-width: 1024px) 100vw, 1024px\" \/><\/figure><\/div>\n\n\n<h3 class=\"wp-block-heading\"><\/h3>\n\n\n\n<div style=\"height:30px\" aria-hidden=\"true\" class=\"wp-block-spacer\"><\/div>\n\n\n\n<h1 class=\"wp-block-heading\"><strong>Insurance Valuation Letter Improvements<\/strong><\/h1>\n\n\n\n<p>Insurance valuation workflows have been refined with greater control over how product values are presented in documentation. A new setting allows organisations to exclude products with zero or negative values from Insurance Valuation Letters, helping ensure cleaner, more relevant reports for insurers and clients while reducing manual editing.<\/p>\n\n\n<div class=\"wp-block-image\">\n<figure class=\"aligncenter size-large\"><img loading=\"lazy\" decoding=\"async\" width=\"1024\" height=\"770\" src=\"https:\/\/www.gensolve.com\/nz\/wp-content\/uploads\/sites\/5\/2026\/05\/aeminsuranceletter-1024x770.png\" alt=\"\" class=\"wp-image-3334\" srcset=\"https:\/\/www.gensolve.com\/nz\/wp-content\/uploads\/sites\/5\/2026\/05\/aeminsuranceletter-1024x770.png 1024w, https:\/\/www.gensolve.com\/nz\/wp-content\/uploads\/sites\/5\/2026\/05\/aeminsuranceletter-300x226.png 300w, https:\/\/www.gensolve.com\/nz\/wp-content\/uploads\/sites\/5\/2026\/05\/aeminsuranceletter-768x578.png 768w, https:\/\/www.gensolve.com\/nz\/wp-content\/uploads\/sites\/5\/2026\/05\/aeminsuranceletter.png 1533w\" sizes=\"(max-width: 1024px) 100vw, 1024px\" \/><\/figure><\/div>\n\n\n<div style=\"height:30px\" aria-hidden=\"true\" class=\"wp-block-spacer\"><\/div>\n\n\n\n<h1 class=\"wp-block-heading\">Faster Financial Actions<\/h1>\n\n\n\n<p>Performance improvements have been delivered across key accounting areas.<\/p>\n\n\n\n<p>Business Invoices, Payments, and Expenses now load significantly faster through smarter data loading, especially when working with larger datasets. Stability improvements also resolve memory-related issues that could impact long-running sessions.<\/p>\n\n\n\n<h1 class=\"wp-block-heading\">Additional Enhancements<\/h1>\n\n\n\n<p>This release also includes API reliability improvements, improved quote behaviour, and several usability fixes across reporting and day-to-day workflows.<\/p>\n\n\n\n<p><a href=\"https:\/\/support.gensolve.com\/hc\/en-gb\/articles\/14177256209167\">You can check out the full release notes in detail here.<\/a><\/p>\n\n\n\n<p>If you have any questions please don&#8217;t hesitate to contact us at support@gensolve.com, or submit a ticket.<\/p>\n","protected":false},"excerpt":{"rendered":"<p>New to Gensolve Audio Manager for New Zealand in May 2026: Enhanced security controls including stronger password policies and MFA improvements, smarter diary scheduling with Find Next Gap, AI prompt editing enhancements, improved client communication tools, audio workflow updates, and major performance improvements across key financial workflows. You can check out the full release notes [&hellip;]<\/p>\n","protected":false},"author":3,"featured_media":3337,"comment_status":"open","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"content-type":"","footnotes":""},"categories":[44,2,43],"tags":[],"class_list":["post-3330","post","type-post","status-publish","format-standard","has-post-thumbnail","hentry","category-new-zealand","category-news","category-release-notes","entry","has-media"],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v23.4 - https:\/\/yoast.com\/wordpress\/plugins\/seo\/ -->\n<title>AEM NZ May 2026 | Security, AI &amp; Audiology Workflow Updates<\/title>\n<meta name=\"description\" content=\"Gensolve AEM May 2026: enhanced security, AI workflow improvements, smarter scheduling, letter templates, and communication enhancements.\" \/>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link 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