{"id":2640,"date":"2021-04-27T22:28:09","date_gmt":"2021-04-27T12:28:09","guid":{"rendered":"https:\/\/www3.gensolve.com\/au\/?page_id=2640"},"modified":"2021-06-02T13:20:52","modified_gmt":"2021-06-02T03:20:52","slug":"features","status":"publish","type":"page","link":"https:\/\/www.gensolve.com\/au\/features\/","title":{"rendered":"Features"},"content":{"rendered":"\t\t
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I use my Gensolve Practice
Management Software for<\/h4>\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t
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\n\tc<\/span>l<\/span>i<\/span>n<\/span>i<\/span>c<\/span>a<\/span>l<\/span> <\/span>n<\/span>o<\/span>t<\/span>e<\/span>s<\/span><\/div>\n
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\n\tm<\/span>a<\/span>r<\/span>k<\/span>e<\/span>t<\/span>i<\/span>n<\/span>g<\/span><\/div>\n<\/div>\t<\/span>\n<\/div>\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t
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\n\t\t\t\n\t\t\t\t\t\t\n\t\t\t\t\t\tOUR FEATURES<\/span>\n\t\t<\/span>\n\t\t\t\t\t<\/a>\n\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t
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Gensolve Practice Manager\u200b<\/h2>\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t
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Gensolve\u2019s primary objective when it was founded in 2003 was to bring industry leading technology that was previously only available to large enterprises into the hands of small businesses. This has enabled us to create an intuitive, easy to use, highly configurable application that allows you to focus on your core business activities.<\/p>

Being a cloud based application,<\/a> Gensolve Practice Manager (GPM) helps to alleviate many of the expensive and time intensive tasks associated with maintaining servers, databases, backups, software upgrades and other distractions.<\/p>

Since inception, Gensolve has been working closely with leading allied health professionals and has continuously evolved GPM to cope with an ever increasing number of features that help to reduce the workload associated with running a practice.<\/p>

Our passion continues to drive us to provide a product to all businesses, big and small enabling us to grow with you. The inspiration for the development of our products is led by customer feedback and ideas, ensures that we are always in touch with what you need.<\/p><\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t

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The Gensolve suite of features<\/h3>\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t
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Growing your business takes the right tools, the right support and good advice. Gensolve's software features have been created to be the right tools for you because they are designed by practice managers.\n
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\nGensolve takes care of your business so that you can take care of your clients.<\/h4>\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t
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\"Gensolve<\/figure>

Cloud-Based to Access Anywhere<\/h3>

Gensolve Practice Manager (GPM) hosts your clinic\u2019s data in a secure and reliable way in the cloud.\n\nGPM provides you with secure access to your clinic\u2019s information giving you all the benefits of a locally installed application without the headaches and expense of maintaining your own servers.<\/p><\/div><\/div>\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t

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\"Gensolve<\/figure>

Reporting<\/h3>

Gensolve\u2019s intuitive reporting presents business-critical information fast, however you want. Easily track performance, with comparison and date-range tools.<\/p><\/div><\/div>\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t

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\"Utilise<\/figure>

Marketing<\/h3>

Gensolve supports your marketing strategy. Segment your customer contacts lists by age, gender, condition etc for highly targeted campaigns.<\/p><\/div><\/div>\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t

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\"Gensolve's<\/figure>

Appointments<\/h3>

Online booking facility makes it easier for patients to book time with you. Book single or group appointments, manage reminders and waiting lists, patient no-shows or recalls across multiple practices.<\/p><\/div><\/div>\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t

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\"Gensolve<\/figure>

Patient notes<\/h3>

Manage all patient clinical data securely. Use interactive body charts and reporting, scores and goals plus flags and alerts, to maintain optimum standards of patient care.<\/p><\/div><\/div>\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t

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\"Gensolve<\/figure>

Accounting<\/h3>

Extensive accounting system. Simple appointment-to-payment invoicing with batch options. Expense tracking, management of debtors and creditors and bank reconciliation.<\/p><\/div><\/div>\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t

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\"Manage<\/figure>

Inventory and Accessibility<\/h3>

Manage stock and suppliers for full inventory control. Gensolve is accessible from your smartphone, can be used with Mailchimp and integrated with Xero.<\/p><\/div><\/div>\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t

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\"Gensolve<\/figure>

Payments your Way<\/h3>

Bill your clients your preferred way with machine based electronic payment integrations as well as online billing availability. Invoice on the spot, before or after your appointment. <\/p><\/div><\/div>\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t

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\"Gensolve<\/figure>

Gensolve Telehealth<\/h3>

Consult with your clients in real time without having to make contact. Save yourself time, resource and risk with clear and easy to use video conferencing, in Gensolve's natively built Telehealth functionality.<\/p><\/div><\/div>\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t

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\"Gensolve<\/figure>

HICAPS & Medicare Easyclaim<\/h3>

Gensolve Practice Manager is fully integrated with Medicare Easyclaim and the ability to access the HICAPS terminal. Identify a patient\u2019s rebate details and then apply them to the patient\u2019s account and enable your patients to have their Medicare benefit processed at the point of sale. <\/p><\/div><\/div>\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t

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\"Gensolve<\/figure>

Free Medicare Online<\/h3>

Your Medicare Online claims are all free in your Gensolve App, simply complete a Medicare form allocating the Gensolve Location ID to your business Online Claiming and your setup is complete. Free claims can represent significant savings each year.<\/p><\/div><\/div>\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t

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\n\t\t\t\n\t\t\t\t\t\t\n\t\t\t\t\t\tREQUEST A DEMO<\/span>\n\t\t<\/span>\n\t\t\t\t\t<\/a>\n\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t
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Download our latest eBook<\/h3>\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t
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Learn how good business practice can help you deliver a great client experience.<\/p>\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t

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\n\t\t\t\n\t\t\t\t\t\t\n\t\t\t\t\t\tDOWNLOAD EBOOK<\/span>\n\t\t<\/span>\n\t\t\t\t\t<\/a>\n\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t
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FREQUENTLY ASKED QUESTIONS<\/h3>\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t
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The impact of Gensolve<\/h3>\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t
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Are features like Telehealth, Online Billing and Medicare optional extras?<\/div>\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t
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No, all of our features are built in and a part of your product for one easy payment.<\/p><\/div>\n\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t<\/div>

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Do I need to pay to use third party application integrations?<\/div>\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t
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All of the third party application integrations that are available through Gensolve are subject to any fees you need to pay utilise their services.<\/p><\/div>\n\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t<\/div>

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How does Gensolve free up my time to focus on my clients?<\/div>\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t
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Gensolve streamlines and automates your key operational tasks. Imagine if you didn’t have to manually call clients to remind them of their appointments. How much time would you save if those reminders were sent out automatically by email or SMS?<\/p>

A recent US survey revealed that up to 50% of any work day is taken up with correspondence and admin tasks. Gensolve picks up those tasks and you get half your day back to focus on on your clients.<\/p><\/div>\n\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t<\/div>

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How much space should I allow for servers in my office, for storing data?<\/div>\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t
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Gensolve will save you office space. Our software is cloud-based so your data is stored securely off-site. This means that, not only can you get rid of your paper filing solutions, you won’t need to find space for any servers either.<\/div>\n\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t<\/div>
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I want a paperless office. Can Gensolve help me achieve that?<\/div>\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t
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Yes. Some of our clients have already achieved a paperless office, making Gensolve a bona fide greener choice for business operations management.<\/p>

Going paperless means all your operations can be managed digitally, while not having to buy paper saves you money as you help save the environment.<\/p><\/div>\n\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t<\/div>

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Will I still need to keep some of my old systems if I move over to Gensolve?<\/div>\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t
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Gensolve places all of your data into one place and stores it centrally. Clinical information, contact and appointment data are all kept together, along with accounts and everything else critical to your business.<\/p>

This means you can access everything you need from your computer and you can also access certain parts of the platform via a smart phone.<\/p><\/div>\n\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t<\/div>

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Will it help me communicate with my clients more easily?<\/div>\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t
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Gensolve has been designed to help practice managers in every aspect of running and growing a successful practice. Client communication is essential, so we’ve made it a priority.<\/p>

Messages can be sent via email or SMS, with automated appointment reminders easy to set for a significant reduction in no-shows. Customer data can also be easily segmented to support your marketing campaigns.<\/p><\/div>\n\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t<\/div>\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t

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Best practice advice<\/h3>\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t
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Should I back-up my data for safety? Am I at risk of losing my important information? <\/div>\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t
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No, Gensolve securely retains all of your data. All of our cloud-based servers are backed up for you.<\/p><\/div>\n\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t<\/div>

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What is the best way to keep on top of client payments?<\/div>\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t
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It’s critical to keep on top of cash inflow, yet this can be challenging when it’s only one of many plates your growing business requires you to spin.<\/p>

In Gensolve, the accounts receivable section is designed to keep track of client payments, linking up appointments with how much cash you’re owed, allowing easy reconciliation at the end of each day.<\/p><\/div>\n\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t<\/div>

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I want to minimise no-shows. What is the most efficient way of managing appointments?<\/div>\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t
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You need an efficient appointment reminder system. Cards can so easily get lost and setting time aside to remind patients ahead of their appointments by phone is extremely time-consuming.<\/p>

There is a growing body of evidence to show that we respond best to SMS reminders. Gensolve automates the entire process. Once you’ve logged an appointment in the system, reminders go out by SMS or email without you having to do a thing.<\/p><\/div>\n\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t<\/div>

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How can I get more bookings?<\/div>\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t
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If you are relying on prospective new patients and clients phoning your practice during office hours to make an appointment, you are severely limiting your booking potential.<\/p>

Gensolve allows new patients to book time with you online, 24\/7. If they want to book with you, it’s important to make it easy for them to do so. Instant booking, that the client controls, removes any reason for them to try anywhere else.<\/p><\/div>\n\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t<\/div>

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I want to make it easier for clients to re-book. How do I do that?<\/div>\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t
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Best practice has long dictated that you should always encourage clients to re-book at the end of each appointment, rather than ask them to call later.<\/p>

Make it as easy and fast as possible for them with the Gensolve Book Again feature. You will have all the information you need at your fingertips to make that important next booking.<\/p>

You can configure exactly how and when your clients receive their appointment confirmation and reminders, to suit your business style.<\/p><\/div>\n\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t<\/div>

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I travel a lot to see clients and attend courses. How can I keep on top of my calendar remotely?<\/div>\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t
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Gensolve allows you to access your calendar from your smart phone, so that you can keep on top of your appointments wherever you are.<\/p><\/div>\n\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t<\/div>\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t\t\t<\/div>\n\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t\t\t<\/div>\n\t\t\t<\/div>\n\t\t<\/div>\n\t\t","protected":false},"excerpt":{"rendered":"

I use my Gensolve Practice Management Software for appointments clinical notes accounting inventory dashboarding marketing OUR FEATURES Gensolve Practice Manager\u200b Gensolve\u2019s primary objective when it was founded in 2003 was to bring industry leading technology that was previously only available to large enterprises into the hands of small businesses. 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